Frequently Asked Questions
BOUNCIN CRAZE
Your bouncin indoor play center
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date
and time you want, we advise that you please call us at least two (2)
months in advance to reserve your party. Please call us even if it is not
2 months in advance because we might just have an opening for you.
Q. How many guests can I invite?
Twenty-five (25) friends for our Big Bouncin Party, or fifteen (15)
friends for our Bounce Party. We also have seating for parents. There
is an additional charge of $10.00 for each additional child over that
limit. Birthday child and all adults (18 and over) jump for free.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with your party package for an
additional charge of $25.00. PLUS both guests of honor get their own
special throne chair.
Q. Is there a deposit require to book a party?
Yes. We require a $50.00 deposit with cash, check, or a valid credit
card. A final head count is required three (2) days prior to the party if
you will be ordering food/drinks. The final balance will be due the day
of the party with cash,check, or a valid credit card.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party (ages two
through 18). If the total amount of children you reserved does not
come, there are no adjustments.
Q. Cancellation Policy?
A $50.00 deposit is required to reserve your party date. This deposit
is non-refundable. If you cancel 30 days PRIOR to your party date,
you can reuse your deposit for another date in the next 12 months. If
cancelled less than 30 days from your party date the deposit is non -
refundable and can not be transferred.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each
member of your family. You can just put all their information on one
waiver. We have extra waivers at the facility if you need them.
Q. Can I download the waiver from your website?
Yes. You can download it from right here. Waiver Download
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are
recommended (Nylon-type pants are fast on the slides). Zippers,
hooks, glasses, and jewelry are not allowed as they may scratch the
inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well. Party
parents are encouraged to bring extra socks for their guests.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10 minutes before
their scheduled party. We will collect waivers and review our safety
rules with everyone before the party begins. Please do not arrive
earlier than 10 minutes because there might be another party in your
party room and it will not be available.
Q. Is there an age limit?
We recommend ages 3 to 13. If your child is under 2 we advise the
parent to accompanying them since the equipment is big. We love to
see parents having fun with their children. So anyone can bounce. We
just ask that parents (adults) are very careful while their are children
on the units. Older kids and parents are asked not to be on the same
inflatables as the little children. We have a toddler area for ages up to
3 years old so they can enjoy playing.
Q. Not sure if forty-five (45) minutes is long enough in the
party room, may we have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Can guests re-enter the play arena once done in the party
room?
We start in the inflatable arena then we go to the party room. We
start in the inflatable arena because full stomachs and jumping might
make someone sick. We can't re-enter the inflatable arena after your
party.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up
and serve all your cake/pizza/drinks as well as help the guest of honor
open their presents. Please remember to bring candles and lighters
(no matches, please) with your cake! We set-up and we clean up for
the party. They will also help supervise safe play of the kids in the play
zone. Parents/Guardians must be present with their party/children at
all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic white paper products (plates, cups, napkins,
utensils). If you would like to bring your own paper products, feel free
to do so. Just make sure to let your party host know as soon as you
get there so they can set yours up. We ask that you only bring table
decorations or balloons. You may also purchase balloons from
BOUNCIN CRAZE. Order must be placed at least one (1) day before
your scheduled party. We do not permit wall decorations, ceiling
decorations, confetti, silly string, streamers or piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, cupcakes, vegetable
trays, and fruit trays for your birthday party. We DO NOT allow
birthday cakes, cookies, cupcakes during Open Play, Family unless you
have scheduled a birthday party. For your convenience we can supply
you with pizza, hot dogs, and drinks for your party. We understand
some parties may require specific dietary alternatives which we are
willing to accommodate. Alcoholic beverages are not permitted. You
may place your food/drink order three (3) days in advance.
Q. What if I have a last minute change (food order, goody bag
order, etc)?
You must contact a party host directly (do not leave a message as we
might not check it in time.) For goodie bags you will only be charged
for what you use at the end of your party. You may bring your own
goodie bags.
Q. What else do I need to bring in besides my cake, cookies,
cupcakes, candles, lighter, and camera?
NOTHING!!! We provide the rest. Just show up and we’ll take care of
everything.
Q. Can Parents play on the inflatables with their child?
We want parents to have a great time with their children, but we ask
that parents do not go down the slide with children in their lap and
watch out for other children while bouncing, sliding, jumping.
Q. Are outside food and drinks allowed during Private Parties,
Open Play
We DO NOT allow outside food or liquids inside the facility unless
preauthorize by management. Anything liquid or food can damage the
inflatables. If food or drinks is caught in the play arena you might be
asked to leave the play arena. We want to promote a safe, clean
environment for you and your children.
Q. What is the price to play at Bouncin Craze during Open Play?
$7.50 per child.
Q. Are you required to have a party to play at Bouncin Craze?
Not at all. Read about our Open Bounce.
Q. Is there a time limit on admission at Bouncin Craze?
Stay as long as you like, but once you leave you must pay for re-entry.
Bouncin Craze, 405-607-2020 14901 N Lincoln Blvd, Edmond, OK
Email Us
|
© Copyright 2007 Bouncin Craze, LLC, All Rights Reserved.