Frequently Asked Questions
BOUNCIN CRAZE
Your bouncin indoor play center
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time you
want, we advise that you please call us at least two (2) months in advance to
reserve your party.
Q. How many guests can I invite?
Twenty (25) friends for our Big Bouncin Party, or fifteen (15) friends for our Bounce
Party. We also have seating for parents. There is an additional charge of $10.00
for each additional child. Note: Parents can jump for free.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with up to 25 friends for an additional
charge of $30.00. We provide you with two party hosts to take care of ALL your
party needs. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit require to book a party?
Yes. We require a $50.00 deposit with cash or a valid credit card. A final head
count is required three (3) days prior to the party. The final balance will be due the
day of the party with cash or a valid credit card.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party. If the total amount of
children you reserved does not come, there are no adjustments.
Q. Cancellation Policy?
A $50.00 deposit is required to reserve your party. This deposit is refundable up
to thirty (30) days prior to your party date. If cancelled within thirty (30) days of
your party date – the deposit is non-refundable, but transferable.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. Can I download the waiver from your website?
Yes. You can download it from right here. Waiver Download
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10-15 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins.
Q. Is there an age limit?
We recommend ages 3 to adult. If your child is under 3 we advise the parent to
accompanying them since the equipment is big. We love to see parents having fun
with their children. So anyone can bounce.
Q. Not sure if forty-five (45) minutes is long enough in the party room, may we
have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve all
your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! They will also help supervise safe play of the kids in the play zone.
Parents/Guardians must be present with their party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic paper products (plates, cups, napkins, utensils). If you would
like to bring your own paper products, feel free to do so. Just make sure to let
your party host know as soon as you get there so they can set yours up. We ask
that you only bring table decorations or balloons. You may also purchase balloons
from BOUNCIN CRAZE. Order must be placed at least one (1) day before your
scheduled party. Please, no confetti, silly string, streamers or piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, and cupcakes. For your
convenience we can supply you with pizza, hot dogs, drinks, etc. for your party.
We understand some parties may require specific dietary alternatives which we are
willing to accommodate. Alcoholic beverages are not permitted. You may place
your food order three (3) days in advance. Concessions are also available for
purchase.
Q. What if I have a last minute change (food order, goody bag order, etc)?
You must contact a party host directly (do not leave a message as we might not
check it in time.) For goodie bags you will only be charged for what you use at the
end of your party. You may bring your own goodie bags.
Q. What else do I need to bring in besides my cake, cookies, cupcakes, candles,
lighter?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
Your bouncin indoor play center
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time you
want, we advise that you please call us at least two (2) months in advance to
reserve your party.
Q. How many guests can I invite?
Twenty (25) friends for our Big Bouncin Party, or fifteen (15) friends for our Bounce
Party. We also have seating for parents. There is an additional charge of $10.00
for each additional child. Note: Parents can jump for free.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with up to 25 friends for an additional
charge of $30.00. We provide you with two party hosts to take care of ALL your
party needs. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit require to book a party?
Yes. We require a $50.00 deposit with cash or a valid credit card. A final head
count is required three (3) days prior to the party. The final balance will be due the
day of the party with cash or a valid credit card.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party. If the total amount of
children you reserved does not come, there are no adjustments.
Q. Cancellation Policy?
A $50.00 deposit is required to reserve your party. This deposit is refundable up
to thirty (30) days prior to your party date. If cancelled within thirty (30) days of
your party date – the deposit is non-refundable, but transferable.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. Can I download the waiver from your website?
Yes. You can download it from right here. Waiver Download
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10-15 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins.
Q. Is there an age limit?
We recommend ages 3 to adult. If your child is under 3 we advise the parent to
accompanying them since the equipment is big. We love to see parents having fun
with their children. So anyone can bounce.
Q. Not sure if forty-five (45) minutes is long enough in the party room, may we
have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve all
your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! They will also help supervise safe play of the kids in the play zone.
Parents/Guardians must be present with their party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic paper products (plates, cups, napkins, utensils). If you would
like to bring your own paper products, feel free to do so. Just make sure to let
your party host know as soon as you get there so they can set yours up. We ask
that you only bring table decorations or balloons. You may also purchase balloons
from BOUNCIN CRAZE. Order must be placed at least one (1) day before your
scheduled party. Please, no confetti, silly string, streamers or piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, and cupcakes. For your
convenience we can supply you with pizza, hot dogs, drinks, etc. for your party.
We understand some parties may require specific dietary alternatives which we are
willing to accommodate. Alcoholic beverages are not permitted. You may place
your food order three (3) days in advance. Concessions are also available for
purchase.
Q. What if I have a last minute change (food order, goody bag order, etc)?
You must contact a party host directly (do not leave a message as we might not
check it in time.) For goodie bags you will only be charged for what you use at the
end of your party. You may bring your own goodie bags.
Q. What else do I need to bring in besides my cake, cookies, cupcakes, candles,
lighter?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
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405-607-2020 Email Us |
© Copyright 2007 Bouncin Craze, LLC, All Rights Reserved.